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    Returns & Exchanges Policy

    All Wåx streetwear items are produced using print-on-demand services, meaning each piece is made specifically for you once an order is placed.

    All Sales Final

    Due to the made-to-order nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, incorrect sizing, or preference.

    Damaged or Defective Items

    If your item arrives damaged, defective, or misprinted, please contact us within 7 days of delivery with:

    • Your order number

    • Clear photos of the issue

    If the issue is verified, we will arrange a replacement or refund at no additional cost.

    Incorrect Orders

    If you receive the wrong item due to an error on our end, we will resolve it as quickly as possible.

    Sizing

    Please refer carefully to the size charts provided before ordering. Stonewax is not responsible for sizing issues due to customer selection.

    International Orders

    Customs delays, import duties, or taxes are not grounds for returns or refunds.

    Contact

    For all return or issue enquiries, please contact us via the Contact form on stonewax.xyz.

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